Why am I receiving a server error?

8, Feb, 2024

Please ensure that you enter your card or bank account details correctly. If you’re attempting to cash out using the ‘Pay to Card’ method, it’s best to use our ‘Pay to Account’ method instead. If you need any further assistance, please feel...

What are the fees?

8, Feb, 2024

The fees you pay to withdraw your earnings have been agreed between Hastee and your employer. Your fee information is visible within the app before you cash out. 

What is cut-off?

8, Feb, 2024

The cut-off period is an important time for your company to get your pay slip ready. During this period, you won’t be able to withdraw any money, and your balance will be zero until the next pay cycle starts. The specific cut-off day is decided by your company,...

Why haven’t my shifts been updated?

8, Feb, 2024

Your balance will be updated based on the agreed schedule between your employer and Hastee. If you are missing any shifts, we kindly advise you to reach out to your employer’s payroll team, as they are responsible for approving your shifts and transmitting the...

Why is my balance 0?

8, Feb, 2024

There are several possible reasons why your balance may show as zero: Missed Shifts: If you are an hourly worker, It’s possible that some of the shifts you worked are not yet reflected in your Hastee account. For more information, please consult the FAQ titled...

What is Earnings On Demand?

8, Feb, 2024

Earnings on Demand allows you to access a portion of your wages or salary that you have already earned without having to wait for payday.

When will I be able to cash out after signing up?

27, Feb, 2023

In most cases, employers only allow your balances to start accumulating after you sign up. As such, your balance may be 0 when you first log on. This means that when you download and register on the Hastee app, your shifts will begin to count towards your balance once...

How to access financial education/nudge?

16, Aug, 2022

Please, tap into the financial education button inside the app to set your preferences and access to premium content from Nudge. Please bear in mind that it takes around a week to complete the registration process.

How much can I cash out?

16, Aug, 2022

You can cash out a percentage of your salary per month. This percentage is set by your employer.

How does Hastee work?

16, Aug, 2022

Hastee is an app with which you can access a portion of the wages or salary that you have already earned before your payday, and thus have more liquidity. You will also have exclusive access to personalised content that will help you improve your financial...

How will it affect my payslip?

16, Aug, 2022

The amount you’ve withdrawn, including any withdrawal fees, will simply be taken out of your upcoming pay slip by your employer. It’s all done automatically, so you don’t have to worry about repaying us separately. 

How do I get started?

21, Feb, 2023

As Hastee is an app, the first thing you need to do is download it from the Google Play Store (android) or Apple App Store (IOs). Then, follow the registration process specific to your employer to get signed up. It’s very easy and quick. 

How do I sign up?

27, Feb, 2023

Enter the email address associated with your employer to receive the activation code (check your spam folder). If you do not receive an email, check the sign-up instructions provided by your employer and make sure that they have given you access. If you still have...

I haven’t received my invitation code

27, Feb, 2023

Ensure that you have entered the email address linked to your employer and thoroughly check your spam or junk folders for any correspondence. If you haven’t received any emails, verify whether you need to opt-in to Hastee through your employer’s...

Test post Dominos 1

4, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

¿Cómo funciona Hastee?

15, Feb, 2023

Hemos trabajado mucho para que sea fácil de usar; ya seas un trabajador asalariado, por turnos o por contrato, Hastee calcula tus ganancias mientras trabajas para que puedas retirar parte de tu salario cuando lo necesites.

How fast will I receive my money?

4, Aug, 2022

Hastee makes use of the UK banks’ Faster Payments Service, which means that your money should reach your account instantly. However, depending on your specific financial institution, it might take a bit longer. If you haven’t received your cash out within...

What happens if I change jobs?

16, Aug, 2022

When you change jobs, unless your new employer also offers Hastee, you will have to ask them to offer us as a benefit. Please refer us to your new HR department and we will get in touch and do the rest. 

How do I access the financial education section?

27, Feb, 2023

Access through the financial education button within the app to configure your preferences and access personalised content. Please be aware that in some cases, the activation process can take up to a week.

Is it a loan?

27, Feb, 2023

No. We simply give you access to a part of your earned salary. It’s yours and you’ve earned it. You are simply advancing it.

Test post Teco bell 2

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Test post Teco bell 1

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Test post Paypal 2

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Test post Paypal 1

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Test post McDonalds 1

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Test post McDonalds 2

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Test post Dominos 2

16, Aug, 2022

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Why is my balance incorrect?

16, Aug, 2022

Your company may not have yet provided us with your updated shift information. We recommend reaching out to your payroll team to report this issue, as they will be able to assist you further in resolving it. Please note that we only have access to your approved shift...

Is there any payroll risk?

4, Aug, 2022

No. You will pay your employees’ wages as normal, minus what we have advanced to them, so there is no risk that we cause any delay to your staff receiving their pay from you.

Are Hastee FCA regulated?

4, Aug, 2022

No, we are not. The FCA regulate consumer credit, therefore loans. Hastee doesn’t provide loans, it is access to earned pay.

Is there any financial risk?

4, Aug, 2022

None at all. We receive your funds at the point of normal payroll (after we have paid your staff in advance), therefore we do not hold either employee or company funds.

What happens with tax, NI and sick pay?

4, Aug, 2022

There is no change to your process; the funds advanced by Hastee are deducted from that pay period’s salary along with tax, NI and any other adjustments as part of your normal payroll process.

How much can workers cash out?

4, Aug, 2022

During the onboarding process, you will decide the percentage level of the gross salary that you want your workers to have access to.

How to add/suspend workers?

4, Aug, 2022

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content...

Admin log in

4, Aug, 2022

Please click here and insert your log-in details to access the Admin Portal.