How can we help?

We would like to help you the best possible way. So, please select if you are an employer or employee.

Empresa prueba Lorena EN and Hastee

When will I be able to cash out after signing up?

In most cases, employers only allow your balances to start accumulating after you sign up. As such, your balance may be 0 when you first log on. This means that when you download and register on the Hastee app, your shifts will begin to count towards your balance once your employer uploads them. Inside the app, all you need to do is tap the “get paid” button in your available balance section, choose the amount you want, and then tap “cash out.” 

How to access financial education/nudge?

Please, tap into the financial education button inside the app to set your preferences and access to premium content from Nudge. Please bear in mind that it takes around a week to complete the registration process.

How much can I cash out?

You can cash out a percentage of your salary per month. This percentage is set by your employer.

How does Hastee work?

Hastee is an app with which you can access a portion of the wages or salary that you have already earned before your payday, and thus have more liquidity. You will also have exclusive access to personalised content that will help you improve your financial management. 

How will it affect my payslip?

The amount you’ve withdrawn, including any withdrawal fees, will simply be taken out of your upcoming pay slip by your employer. It’s all done automatically, so you don’t have to worry about repaying us separately. 

How do I change my bank details?

To set up your payment methods, navigate to your account within the app and access the payment methods section. Add your bank account or card details to facilitate withdrawals. For detailed instructions on how to set up your bank account and sort code for cashing out, please refer to the ‘Hastee How To: Set bank account on the app’ video provided below: 

Hastee How To: Set bank account on the app 

Please note: If you work in the EU, you cannot change your bank account within the app. 

How do I get started?

As Hastee is an app, the first thing you need to do is download it from the Google Play Store (android) or Apple App Store (IOs). Then, follow the registration process specific to your employer to get signed up. It’s very easy and quick. 

How do I sign up?

Enter the email address associated with your employer to receive the activation code (check your spam folder). If you do not receive an email, check the sign-up instructions provided by your employer and make sure that they have given you access. If you still have problems, contact your payroll team, who can assist you further. 

I haven’t received my invitation code

Ensure that you have entered the email address linked to your employer and thoroughly check your spam or junk folders for any correspondence. If you haven’t received any emails, verify whether you need to opt-in to Hastee through your employer’s guidelines. For additional assistance, please reach out to 

How do I change my phone number or email?

If you would like to update your telephone number, please contact If you need to updated your email address, please contact your employer.

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¿Cómo funciona Hastee?

Hemos trabajado mucho para que sea fácil de usar; ya seas un trabajador asalariado, por turnos o por contrato, Hastee calcula tus ganancias mientras trabajas para que puedas retirar parte de tu salario cuando lo necesites.

How fast will I receive my money?

Hastee makes use of the UK banks’ Faster Payments Service, which means that your money should reach your account instantly. However, depending on your specific financial institution, it might take a bit longer. If you haven’t received your cash out within 24 hours, please don’t hesitate to reach out to for help. 

What if my employer doesn’t offer Hastee?

Unfortunately you won’t be able to access Hastee. Please refer us to yourHR department and we will get in touch and do the rest😊

What happens if I change jobs?

When you change jobs, unless your new employer also offers Hastee, you will have to ask them to offer us as a benefit. Please refer us to your new HR department and we will get in touch and do the rest. 

How do I access the financial education section?

Access through the financial education button within the app to configure your preferences and access personalised content. Please be aware that in some cases, the activation process can take up to a week.

Need further help?

Contact our support team. We might take a day or two to answer.

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