How can we help?

We would like to help you the best possible way. So, please select if you are an employer or employee.

Empresa prueba Lorena EN and Hastee

When will I be able to cash-out?

As soon as you download the Hastee app and register. Your balance should be available within 48 hours.

How to access financial education/nudge?

Please, tap into the financial education button inside the app to set your preferences and access to premium content from Nudge. Please bear in mind that it takes around a week to complete the registration process.

How much can I cash out?

You can cash out a percentage of your salary per month. This percentage is set by your employer.

How Hastee works?

As Hastee is an app, the first thing you need to do is download it. Enter the email address you use in your company and follow the registration process. It’s very easy and quick. .

How will it affect my payslip?

The amount you have withdrawn will be deducted from your next payslip.

I didn’t received my Hastee invitation, what should I do?

Enter the email address you use to contact your company to receive the activation code (check your spam folder). If you do not receive any email, check the sign-up instructions provided by your company and make sure that your company has given you access. If you still have problems, please contact your employer who will be able to advise which email address your invitation has been sent to.

What is Hastee?

Hastee is an app with which you can withdraw part of your salary in advance, if you need it, and thus have more liquidity. You will also have exclusive access to personalised content that will help you improve your financial management.

How do you download the Hastee app?

You can download the Hastee app from Google Play Store (android) or Apple App Store (IOs).

What is Earnings On Demand?

Earnings on Demand allows you to access a portion of your wages or salary that you have already earned without having to wait for payday.

How do I change my phone number or email?

If you would like to update your telephone number, please contact If you need to updated your email address, please contact your employer.

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¿Cómo funciona Hastee?

Hemos trabajado mucho para que sea fácil de usar; ya seas un trabajador asalariado, por turnos o por contrato, Hastee calcula tus ganancias mientras trabajas para que puedas retirar parte de tu salario cuando lo necesites.

Can I withdraw out more than once?

Of course you can. You can make as many transactions as you want as long as you have available balance to withdraw.

How fast will I receive my money?

Hastee utilizes the UK banks’ Faster Payments Service, meaning your money will reach your account instantly. Sometimes it might take some minutes depending on your bank.

When can I withdraw my pay?

You can withdraw any point of the month as long as you have an available balance and your company has not yet entered cut-off. In the app you will see the remaining days until the cut-off point.

What is the “cut-off” period?

The cut-off period is a period that allows your company to prepare your payslip. During this period, you will not be able to cash out and your balance will be zero until the next cycle. The cut-off day is decided by your company, but in the app you will be able to see how many days are left until it.

What if my employer doesn’t offer Hastee?

Unfortunately you won’t be able to access Hastee. Please refer us to yourHR department and we will get in touch and do the rest😊

What happens if I change jobs?

When you change jobs, unless your new employer also offers Hastee, you will have to ask them to offer us as a benefit. Please refer us to your new HR department and we will get in touch and do the rest. 

How do I access the financial education section?

Access through the financial education button within the app to configure your preferences and access personalised content. Please be aware that in some cases, the activation process can take up to a week.

Need further help?

Contact our support team. We might take a day or two to answer.

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