Employee
Employer
Employee
About Hastee
How Hastee works?
As Hastee is an app, the first thing you need to do is download it. Enter the email address you use in your company and follow the registration process. It’s very easy and quick. .
What is Hastee?
Hastee is an app with which you can withdraw part of your salary in advance, if you need it, and thus have more liquidity. You will also have exclusive access to personalised content that will help you improve your financial management.
How do you download the Hastee app?
You can download the Hastee app from Google Play Store (android) or Apple App Store (IOs).
What is Earnings On Demand?
Earnings on Demand allows you to access a portion of your wages or salary that you have already earned without having to wait for payday.
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Account
I didn’t received my Hastee invitation, what should I do?
Enter the email address you use to contact your company to receive the activation code (check your spam folder). If you do not receive any email, check the sign-up instructions provided by your company and make sure that your company has given you access. If you still have problems, please contact your employer who will be able to advise which email address your invitation has been sent to.
How do I change my phone number or email?
If you would like to update your telephone number, please contact support@hastee.com. If you need to updated your email address, please contact your employer.
How secure is my data?
We use bank level encryption to fully secure and protect your data.
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Cashouts
When will I be able to cash-out?
As soon as you download the Hastee app and register. Your balance should be available within 48 hours.
How much can I cash out?
You can cash out a percentage of your salary per month. This percentage is set by your employer.
How will it affect my payslip?
The amount you have withdrawn will be deducted from your next payslip.
Can I withdraw out more than once?
Of course you can. You can make as many transactions as you want as long as you have available balance to withdraw.
How fast will I receive my money?
Hastee utilizes the UK banks’ Faster Payments Service, meaning your money will reach your account instantly. Sometimes it might take some minutes depending on your bank.
When can I withdraw my pay?
You can withdraw any point of the month as long as you have an available balance and your company has not yet entered cut-off. In the app you will see the remaining days until the cut-off point.
What is the “cut-off” period?
The cut-off period is a period that allows your company to prepare your payslip. During this period, you will not be able to cash out and your balance will be zero until the next cycle. The cut-off day is decided by your company, but in the app you will be able to see how many days are left until it.
Why do I have no balance on my account?
If you do not have any amount available to withdraw, it may be because you have already advanced everything you had available (you can see the transactions made in ‘my withdrawals’ in the app or because your company has started to prepare the payslips and no longer allows you to make any more withdrawals this month.
Is it possible to change the % I can withdraw from my salary?
The percentage of salary you can withdraw is set by your employer and cannot be changed individually.
Why is my balance lower than expected?
It is possible that your company has not provided us with the updated information. Contact your company to report it and if you have any questions or still have the problem, please email us at support@hastee.com.
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Other questions
How to access financial education/nudge?
Please, tap into the financial education button inside the app to set your preferences and access to premium content from Nudge. Please bear in mind that it takes around a week to complete the registration process.
Is it a loan?
No. We simply give you access to a part of your earned salary. It’s yours and you’ve earned it. You are simply advancing it.
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Employer
What impact does Hastee have on my company cash flow?
Hastee has a cash-flow neutral impact on your balance sheets. All of our advances are fully insured by Lloyds of London in order to ring-fence our individual client relationships.
Is it difficult to set-up and run Hastee?
No. Hastee has been designed to require the minimal amount of time and resource to both set-up and run on an on-going basis.
Is there any payroll risk?
No. You will pay your employees’ wages as normal, minus what we have advanced to them, so there is no risk that we cause any delay to your staff receiving their pay from you.
Are Hastee FCA regulated?
No, we are not. The FCA regulate consumer credit, therefore loans. Hastee doesn’t provide loans, it is access to earned pay.
How can Hastee improve productivity?
By offering Hastee companies profit from improved recruitment, employee engagement and better retention of their staff.
How secure is my data?
We use bank-level encryption to secure your data.
Is there any financial risk?
None at all. We receive your funds at the point of normal payroll (after we have paid your staff in advance), therefore we do not hold either employee or company funds.
What happens with tax, NI and sick pay?
There is no change to your process; the funds advanced by Hastee are deducted from that pay period’s salary along with tax, NI and any other adjustments as part of your normal payroll process.
How much can workers cash out?
During the onboarding process, you will decide the percentage level of the gross salary that you want your workers to have access to.
How to add/suspend workers?
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File upload validation quick tips
Admin log in
Please click here and insert your log-in details to access the Admin Portal.
I want Hastee for my company
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